Incidents | Podplay Incidents reported on status page for Podplay https://status.podplay.com/ en Discrepancy in listening data for January 15-29 (Resolved) https://status.podplay.com/incident/504615 Thu, 30 Jan 2025 19:19:00 -0000 https://status.podplay.com/incident/504615#fb42c52c772740cb614bd5148de69bd3d6e4f75c2b36c7e43c20b0b86d91b2a3 We identified an issue affecting the listening data for January 15-29. The data has been corrected, and you will notice slightly higher numbers for this period now. We apologise for the discrepancy. Today's statistics are delayed https://status.podplay.com/incident/472710 Thu, 05 Dec 2024 10:48:33 -0000 https://status.podplay.com/incident/472710#962e29c7b64855a8a0128b0da82e142112d77c48651ba9dede6b61117f9fdb52 The issues have been resolved. All views are now updated with yesterday's data. Today's statistics are delayed https://status.podplay.com/incident/472710 Thu, 05 Dec 2024 08:26:00 -0000 https://status.podplay.com/incident/472710#b5e233c44df7825768a70583dea1a8f73e79eaf42a127d03d7c42628ab3b28bb Today's statistics are delayed due to an issue that occurred overnight. We are working to update them as soon as possible and will keep you informed. Service Window Wednesday, 4th December 2024, 16:00 - 17:00 CET https://status.podplay.com/incident/471669 Wed, 04 Dec 2024 16:01:00 -0000 https://status.podplay.com/incident/471669#0b052fabfa17d49b84bf345a424c387a0db83f3a05e1b2a747c433f5b88a0e12 Upgrade done. Service Window Wednesday, 4th December 2024, 16:00 - 17:00 CET https://status.podplay.com/incident/471669 Tue, 03 Dec 2024 13:35:00 -0000 https://status.podplay.com/incident/471669#722afb4c794f389f8e7643e42752942c912a769ab0110daa3ff3db9dc7ac95d9 We are upgrading underlying technology. This upgrade is expected to cause only a couple of minutes of downtime. Service Window Wednesday, 27th November 2024, 16:00 - 17:00 CET https://status.podplay.com/incident/468087 Wed, 27 Nov 2024 15:08:00 -0000 https://status.podplay.com/incident/468087#b57c418c726400a3aa6947affbffd5a0f29cca0549c0c2c33e6dbe870e365821 Upgrade done. Service Window Wednesday, 27th November 2024, 16:00 - 17:00 CET https://status.podplay.com/incident/468087 Tue, 26 Nov 2024 14:54:00 -0000 https://status.podplay.com/incident/468087#83e6aa9385dcc8adbdbdd90aa4f3361b7cdf90b4bb3cb1231c7b98513b385237 We are upgrading underlying technology. This upgrade is expected to cause only a couple of minutes of downtime. Service Window Wednesday, 23th October 2024, 14:00 - 15:00 CET https://status.podplay.com/incident/448789 Wed, 23 Oct 2024 12:34:00 -0000 https://status.podplay.com/incident/448789#62cb11c9c2ecefd38961122b811e8f523a21c411905b84a82510d627cbb4c353 Success. Service Window Wednesday, 23th October 2024, 14:00 - 15:00 CET https://status.podplay.com/incident/448789 Tue, 22 Oct 2024 14:31:00 -0000 https://status.podplay.com/incident/448789#b27d362a9b216bad6594b270b33982c23a4cb1b67466f57a1a1f8bd6837ecb91 We are releasing major changes to the underlying technology. The plan is that this release should go completely unnoticed, but there is a possibility of brief degradation of service. Longer than normal loading times https://status.podplay.com/incident/372459 Wed, 22 May 2024 12:22:00 -0000 https://status.podplay.com/incident/372459#e5fad3de2298f6630b290c172ada6b7b8e5207608e85f8b28212e80f9c644235 We have identified the root cause of the issue and mitigated its impact on users. Longer than normal loading times https://status.podplay.com/incident/372459 Tue, 21 May 2024 07:51:00 -0000 https://status.podplay.com/incident/372459#45c7dae104a64fb7f6e35c4cb50a9dbc4da1d3e96ae0969aba49968cae763ad2 We are currently experiencing longer than normal loading times, which results in requests being automatically canceled. This, in turn, causes messages like "No data to display" and "Something went wrong" to appear. We are investigating the issue and this takes priority from everything else. Monthly and weekly trend graphs are experiencing degradation https://status.podplay.com/incident/332604 Tue, 27 Feb 2024 11:08:00 -0000 https://status.podplay.com/incident/332604#b641eeec43063b8b3b2575c6451a7c4d3a8db26567000b1fa1f605fc07bf681d Issue resolved. Weekly and monthly trend graphs are now working as intended. Monthly and weekly trend graphs are experiencing degradation https://status.podplay.com/incident/332604 Tue, 27 Feb 2024 11:02:00 -0000 https://status.podplay.com/incident/332604#de3a959c15c8dc40747f512fda3eb164a87a9d54c9c01de504f4f23b2a831e7b We expect to resolve this issue within the next 15 minutes. Monthly and weekly trend graphs are experiencing degradation https://status.podplay.com/incident/332604 Tue, 27 Feb 2024 10:43:00 -0000 https://status.podplay.com/incident/332604#f6b3f7f1481e11876409269834759b95572ed74a93f9e8eccbbba3e12c05dec1 Monthly and weekly trend graphs are currently not displaying data. The daily graphs functions as intended. We have identified the core issue and will have a fix shortly. Statistics reports are missing data from Friday, January 12th https://status.podplay.com/incident/312909 Mon, 15 Jan 2024 12:13:00 -0000 https://status.podplay.com/incident/312909#db043e8dd45eb6db30e6cf7bc8933cbf01ba46b791021ca484e339fdc7841394 The issues has been resolved and the reports are now updated. Statistics reports are missing data from Friday, January 12th https://status.podplay.com/incident/312909 Mon, 15 Jan 2024 08:48:00 -0000 https://status.podplay.com/incident/312909#90cf6ce388124e265267d14bcdcfdac3f9ce2e8158d6a4600d47ba0678e6c810 We have identified the issue and are currently updating the statistics. We estimate that the statistics will be updated at 12:00 CET. Statistic reports missing data from 14th of Dec https://status.podplay.com/incident/300869 Fri, 15 Dec 2023 13:11:00 -0000 https://status.podplay.com/incident/300869#0e3082c09a8025c1715232aba8973284d6256000a56f5d47cf6dce184f7b69f2 All data is now updated Statistic reports missing data from 14th of Dec https://status.podplay.com/incident/300869 Fri, 15 Dec 2023 09:15:00 -0000 https://status.podplay.com/incident/300869#e7f9c792070968e5ef72a533db7fb03507bd23b00db6afa6ae96911f293896d8 We have identified an issue with statistics for some episodes that were published 14th of Dec. We are working on a fix. Statistics reports are missing data from Friday, December 1st https://status.podplay.com/incident/295671 Mon, 04 Dec 2023 08:29:00 -0000 https://status.podplay.com/incident/295671#8e6efbf5faa63cffea70d283caa3394298473808c58693dff7a1485c99f72494 All data is now up to date! Service Window Thursday, 26th October 2023, 15:00 - 16:00 CET https://status.podplay.com/incident/277382 Thu, 26 Oct 2023 13:42:00 -0000 https://status.podplay.com/incident/277382#c965132248d204b380630bb26a7c6e217f20bb7b1cf97b1fbb63fd4d0c382687 The service window has closed, and everything went according to plan. Service Window Thursday, 26th October 2023, 15:00 - 16:00 CET https://status.podplay.com/incident/277382 Wed, 25 Oct 2023 07:51:00 -0000 https://status.podplay.com/incident/277382#00aad9e8ebe17a2e30b0d9005259820b9931197ec3633da714c4d32eed8f485b We are releasing major changes to the underlying technology. The plan is that this release should go completely unnoticed, but there is a possibility of brief degradation of service. Statistics reports are missing data from Friday, September 1st https://status.podplay.com/incident/254714 Mon, 04 Sep 2023 07:36:00 -0000 https://status.podplay.com/incident/254714#621323e933e54ce4f3c7be1a04564d22c3e07b461352e83099e6882d987be8ad All data is now updated and correct, including weekly and monthly overviews. Statistics reports are currently missing data from Friday, May 12th https://status.podplay.com/incident/207579 Mon, 15 May 2023 11:02:00 -0000 https://status.podplay.com/incident/207579#9aeb36b411bbecd660530ed87fec554ee661bd5de4bc07714e3e47cf3d8d6d5c The statistics from last week are now up to date. Statistics reports are currently missing data from Friday, May 12th https://status.podplay.com/incident/207579 Mon, 15 May 2023 06:57:00 -0000 https://status.podplay.com/incident/207579#af1436228394801cf6f2989fed8ba56e7f069e575b6706efd5e9150925bc682d We are working on solving the issue. Statistics delayed https://status.podplay.com/incident/205714 Wed, 10 May 2023 12:49:00 -0000 https://status.podplay.com/incident/205714#de3bb17bfbc55a7f5be3a91e24f78945b0937d467367fcd16131e00fef6c35d1 The issue has been resolved and statistics are updated. Reach and Listens data are lower than expected from March 8 and onwards https://status.podplay.com/incident/183588 Fri, 10 Mar 2023 08:40:00 -0000 https://status.podplay.com/incident/183588#52651670deca3c2c3f2f986978eca071fc70bce559c2cfd42afeeb1143806120 The missing data has been imported to Podplay Studio. All Reach and Listens figures are now accurate. The reach & listen data from march 1-7 is being reprocessed and will soon be updated. https://status.podplay.com/incident/180711 Wed, 08 Mar 2023 13:01:00 -0000 https://status.podplay.com/incident/180711#c6c27b63a726081a4b523bdb4e4c200cdfd95cd05f7f3b75b0ce10ba2e9e0c48 All data from march 1-7 have been reprocessed successfully. Reach and Listens data shown in Podplay studio is now correct. The reach & listen data from march 1-7 is being reprocessed and will soon be updated. https://status.podplay.com/incident/180711 Tue, 07 Mar 2023 20:06:00 -0000 https://status.podplay.com/incident/180711#3dcdc0c4da9d6b2ae4d65fe39189e3b06e7893003d8b15412a5c3033e92e9b7a The issue is solved and we're working on reprocessing data from March 1-7 to achieve accurate Reach, and Listens. Data will be updated as soon as possible. The reach & listen data from march 1-7 is being reprocessed and will soon be updated. https://status.podplay.com/incident/180711 Thu, 02 Mar 2023 11:53:00 -0000 https://status.podplay.com/incident/180711#f969dbff443ec286c667a6444e1389d49ad246d6267d7cadc36dd571d18ff67f Due to a server upgrade listening data has not been processed correctly. As a result, Reach, and Listens are lower than expected from March 1 onwards. Missing data will be retrieved; we are working on the issue. This issue does not impact listening, only statistics. Today's statistics update is delayed https://status.podplay.com/incident/138242 Tue, 22 Nov 2022 14:22:00 -0000 https://status.podplay.com/incident/138242#7b8e7d08a6684f79e3c66176c83e50bfc8bdc8e76b061ce67ffd21d06bb68f39 Issue solved! Today's statistics update is delayed https://status.podplay.com/incident/138242 Tue, 22 Nov 2022 12:04:00 -0000 https://status.podplay.com/incident/138242#5a6306854b3b89e49b2a32f46405562c8cf6e91c13d5277d6fe2f01d151d8ec2 Today's statistics update is delayed. This will affect all listening data from monday 21/11. We are currently investigating the issue. We are currently experiencing problems with our live podcast streaming provider. https://status.podplay.com/incident/134615 Thu, 10 Nov 2022 08:41:00 -0000 https://status.podplay.com/incident/134615#a7c1b2b95947af80159e038f731714faea3008e507afe227e07329ea0f5607e6 The issue is now resolved Episodes might take longer to publish right now https://status.podplay.com/incident/130176 Thu, 27 Oct 2022 19:06:00 -0000 https://status.podplay.com/incident/130176#fa9d1c967f3b927deb9cf5bd08f9cb2c4bbcb014e545f3df576127e6441d79ea Publishing times are now back to normal. Episodes might take longer to publish right now https://status.podplay.com/incident/130176 Thu, 27 Oct 2022 10:37:00 -0000 https://status.podplay.com/incident/130176#4891b6d6328db2a3709f252bc2c647e4b4271f25f1c3d93af472afc90cc0bb98 We are currently experiencing that it takes more time to encode episodes than normal, which might affect when your episode will be published. If possible, please take this into account when uploading and scheduling new episodes. Statistics for Tuesday will be updated during the weekend https://status.podplay.com/incident/101949 Sat, 16 Jul 2022 13:48:00 -0000 https://status.podplay.com/incident/101949#077e320d1ee397592305900b4b39463e104ae4adea478c3d07f0a73813766783 Statistics for Tuesday 12 July has been successfully imported. Statistics for Tuesday will be updated during the weekend https://status.podplay.com/incident/101949 Fri, 15 Jul 2022 10:22:00 -0000 https://status.podplay.com/incident/101949#d8450810afd5d8b4536280de63ee2307498e67bbfd35dc15af598f0cc941f0c7 The missing data has been retrieved. Statistics for Tuesday 12 July will be updated during the weekend. Statistics for Tuesday will be updated during the weekend https://status.podplay.com/incident/101949 Thu, 14 Jul 2022 14:06:00 -0000 https://status.podplay.com/incident/101949#15012a828a9ea6b1aba92caee9124ab452bd4e8045c39d14ad19c559aa300734 Statistics updates are no longer on hold, but we still miss the data for Tuesday, 12 July. We are working with our streaming partner on retrieving the missing data points. Statistics for Tuesday will be updated during the weekend https://status.podplay.com/incident/101949 Thu, 14 Jul 2022 09:33:00 -0000 https://status.podplay.com/incident/101949#912370a5a8b7403e729f8adb525a84e9efb51daa945a434cbaa2a58b656d25d5 We have identified the root cause of the issue. It will be resolved during the day. Thanks for your patience! Statistics for Tuesday will be updated during the weekend https://status.podplay.com/incident/101949 Thu, 14 Jul 2022 09:22:00 -0000 https://status.podplay.com/incident/101949#23de6b01840c364faefd4a4c112d973a425e77f14ac34859f1053253e36020ee The statistics updates are on hold due to malformed data. Today's statistics update is delayed https://status.podplay.com/incident/95069 Thu, 16 Jun 2022 13:54:00 -0000 https://status.podplay.com/incident/95069#ed134837c0fbcace5366746131a9c742927ac7bbab50471440de926a623dd783 The issue is now resolved, and we have updated the statistics. Today's statistics update is delayed https://status.podplay.com/incident/95069 Thu, 16 Jun 2022 07:56:00 -0000 https://status.podplay.com/incident/95069#8292842f785cb2e6fd7bad67f2b615d40b99d4baba29fad1a6fa6ac01be5aeb4 We have identified the issue affecting the statistics, and are working on a resolution. The update in Podplay Studio is still paused. Today's statistics update is delayed https://status.podplay.com/incident/95069 Wed, 15 Jun 2022 08:38:00 -0000 https://status.podplay.com/incident/95069#63262565caf7574a7c8cafcacee364c6a4bed9f7a7be70e9baa8b7a04a25ce7e Today's statistics update is delayed due to missing log files. We are currently investigating the issue. The import to Podplay Studio is paused.